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At Air Kings we take your Privacy very seriously. We use WorldPay to process your online booking payments. WorldPay are leaders in their field of online payment processing.
Furthermore we absolutely do not sell or pass on any of your personal details for profit or marketing purposes.
News and special offers will be updated through the Website and Social Media sites, we will not contact you directly.
Party bookings are to be paid in full at the time of booking. Air Kings Ltd will refund any cancelled parties, or consider date amendments, provided that seven (7) days notice is given prior to the party date within the Booking Confirmation, should a party be cancelled within seven (7) days of a confirmed party booking then no refund shall be given. Air Kings Ltd may, subject to availability and at their sole discretion, offer an alternate booking date.
A party area shall be reserved for a fourty five (45) minute time slot after the chosen hour of trampoline time. The room must be vacated promptly after this time to set up for the next party. We ask the parent or guardian of the party child stay on site at all times and are responsible for the behaviour of all children. Any behaviour deemed by Air kings Ltd to be unacceptable will be explained to the parent/guardian and may necessitate the party to end prematurely. Should any member of the party group have any dietary requirements, Air Kings Ltd shall endeavour to cater to these needs and request the Customer to advise of such requests no later than 72 hours prior to the party date. Additional guests can be added to a booking provided notice is given seven (7) days prior to the date of the party. Additional guests are subject to availability at the time of the request and may mean Air Kings Ltd cannot action your request.
Birthday cake and candles will not be supplied as part of the package, however Air Kings Ltd will supply sufficient cutlery to cut and eat any cake supplied by the Customer. Any decorations the Customer wishes to supply for the party is subject to the approval of Air Kings Ltd at the time. Air Kings Ltd shall not under any circumstance allow decorations to be stuck to the walls.
The Customer's party is required to arrive at the Trampoline Park twenty (20) minutes before the scheduled start time of the party. Upon arrival the Customer must check in with a party host who will then explain the process of the booking. Right of admission can be refused at any time if the Duty manager sees fit.
Should the Customer arrive late, they shall not automatically be granted the full hour on the trampolines or any other park activities and shall be subject to availability and at the Duty manager's discretion.
If the party is for Toddlers (age 4 or 5), for safety reasons. You must have 1 Standard booking Age 16+ for every 3 toddlers booking. These can be booked in a seperate booking to the party booking.
If a Loyalty Bonus has not been used within 30 days it will automatically delete from your account and cannot be retrieved or redeemed.
Air Kings Ltd reserve the right to change any of the above Terms without prior notification.
Registered Office(s) are:-
Air Kings Ltd
DN4 5NU.United Kingdom.
Company Registration Number: 9445320
AK Leisure Group Ltd
Air Kings Trampoline Park,
DN3 1HT.United Kingdom.
Company Registration Number: 10383639
You can use the following methods to contact us:-